Terms of Service

Agreement to Terms

By accessing and using ThreadPal's Reddit marketing automation service, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our service.

Service Description

ThreadPal provides AI-powered Reddit marketing automation tools that help businesses:

• Monitor Reddit conversations across multiple subreddits
• Identify potential leads and business opportunities
• Generate AI-powered engagement suggestions
• Manage and organize prospects through our dashboard
• Ensure compliance with Reddit's community guidelines

User Responsibilities

Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• Provide accurate and up-to-date information
• Use the service only for lawful business purposes

Reddit Compliance

• Follow all Reddit Terms of Service and community guidelines
• Engage authentically and add value to conversations
• Respect subreddit rules and moderator decisions
• Avoid spam, manipulation, or deceptive practices
• Use our engagement suggestions responsibly

Prohibited Uses

You may not use ThreadPal to:

• Violate Reddit's Terms of Service or community guidelines
• Engage in spam, manipulation, or vote brigading
• Harass, threaten, or abuse other Reddit users
• Distribute malicious content or malware
• Attempt to circumvent Reddit's anti-spam measures
• Use automated posting without explicit user approval
• Collect personal information beyond publicly available data

Subscription and Payment

Billing

• Subscription fees are billed monthly or annually as selected
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days notice
• Failed payments may result in service suspension

Cancellation

• You may cancel your subscription at any time
• Service continues until the end of your billing period
• Data export is available for 30 days after cancellation

Intellectual Property

ThreadPal retains all rights to our software, algorithms, and service technology. You retain ownership of your business data and content. Reddit content remains subject to Reddit's terms and the rights of original posters.

Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We may perform maintenance, updates, or experience outages that temporarily affect service availability.

Limitation of Liability

ThreadPal provides the service "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to lost profits or business opportunities.

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, Reddit's guidelines, or engage in harmful behavior. Upon termination, your access to the service and data will be revoked.

Changes to Terms

We may update these Terms of Service from time to time. We will notify users of significant changes via email or service notifications. Continued use of the service constitutes acceptance of updated terms.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@threadpal.io
Address: [Company Address]